Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Chinese Herbal Solutions, Copy
We accept the following credit cards: Visa, MasterCard, Discover, and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address an
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 5 banking days after receip
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Chinese Herbal Solutions reserves the right at any time after receipt of your o
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Chinese Herbal Solutions signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We do not accept backorders. We maintain a real-time inventory and there may be rare instances when the system has allowed an herb to be added to your cart that is no longer available at checkout (another customer may have completed an order as you a
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee
We generally do not accept returns on custom formulas because they must be discarded. If, however, your patient has an unusual reaction to a formula and/or you feel that our dispensary is party to or responsible for an error, or is otherwise at fault
Shipping Time -- Orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
Chinese Herbal Solutions shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Massachusetts. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Chinese Herbal Solutions shall have the right to refuse or cancel any orders placed for product listed at t